Sheraton Grand Salzburg, Salzburg ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Auerspergstrasse 4, Salzburg, Austria, 5020

“The hotel is perfectly situated near the Mirabel Gardens and the charming old city, making it easy to explore all the local attractions.”view full review

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“A stunning hotel with exceptional service and great views” view full review

Top location:Highly rated by recent guests(8.8)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Public parking is possible on site at EUR 26 per day.

High-speed internet access is available in the business centre for free.

Other information

The hotel offers a full breakfast at the price of EUR 37 per person per day.

There are no cots provided in a room.

Pets are allowed on request.

English, German, Spanish, Dutch, Japanese, Turkish

Year renovated:2012

Number of floors:7

Number of rooms:166

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

One-Bedroom Studio Suite Park View Etage7 Access

Max:

2 persons

90 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Sky Suite city view & ETAGE7 access

Max:

2 persons

50 m²

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Deluxe Double Room

Max:

3 persons

30 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Salzburg 1.2 km

Airports

W. A. Mozart (SZG) 6.2 km

Blue Danube (LNZ) 127.5 km

Train

Salzburg Central Station800 m

Bus

Bus stop200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“I was thrilled with the breakfast variety; fresh fruits, pastries, and a custom omelette station made my mornings delightful.” view full review

Lovely Room!

“The room was immaculate, complete with a welcome fruit plate, a TV in the bathroom, and a luxurious double sink.” view full review

Impressive Turn Down

“The turn down service in my room was such a thoughtful touch, making my evening feel special after a long day.” view full review

Accessible Convenience

“While the hotel isn't rated specifically for disabilities, the spaciousness of the room and facilities made it feel accommodating and comfortable.” view full review

General

No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Skiing
Hiking

Services

Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Outdoor dining area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's menu

Spa & Leisure

Sun terrace
Garden area
Spa centre
Spa lounge
Sauna
Turkish bath
Steam room
Beauty treatment
Massage

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Auerspergstrasse 4, Salzburg, Austria, 5020

Map view

street view

Auerspergstrasse 4, Salzburg, Austria, 5020

City landmarks

Castle

Fortress Hohensalzburg

2.0 km

9 Getreidegasse

Mozart's Birthplace

690 m

Church

Salzburg Cathedral

1.4 km

Makartplatz 8

Mozart's Residence

670 m

Museum

Museum of Natural History

950 m

Altstadt

Historic Centre of the City of Salzburg

1.3 km

Historic Site

Getreidegasse

1.0 km

Event hall

Salzburg Residence

1.3 km

Church

Church of the Holy Trinity

620 m

Church

Sebastianskirche

620 m

Museum

DomQuartier Salzburg

1.3 km

Buergerspitalgasse 2

Toy Museum Salzburg

1.1 km

Mall

Linzergasse

850 m

Museum

Residenzgalerie Salzburg

1.3 km

Museum

Salzburg Museum

1.4 km

Square

Mozartplatz

1.3 km

Hofstallgasse 1

Felsenreitschule

1.4 km

Mozartplatz 2

Salzburger Weihnachtsmuseum

1.0 km

Herbert-v.-Karajan-Platz

Pferdeschwemme

1.2 km

Kapuzinerberg 6

Capuchin Monastery

960 m

Sankt-Peter-Bezirk off Kapitalpl.

St. Peter's Abbey

1.5 km

Bridge

Makartsteg

900 m

Cemetery

Petersfriedhof

1.5 km

Cemetery

Cemetery of St. Sebastian

850 m

Square

Residenza Fountain

1.3 km

Gstaettengasse 13

Moenchberg Lift

1.0 km

Museum

Museum der Moderne Monchsberg

1.3 km

Nearby

Palace

Mirabell Palace

300 m

Orangeriegarten

Salzburg Baroque Museum

510 m

Event hall

Salzburg Congress Convention Center

140 m

Restaurants

Taste.It

10 m

Auerspergstrasse 4

Restaurant Mirabell

70 m

Auerspergstrasse 4 5020 Salzburg

IMLAUER Sky Bar & Restaurant

120 m

Rainerstrasse 6 5020 Salzburg

PitterKeller

120 m

Rainerstrasse 6 Corner Auerspergstrasse/Rainerstrasse

Asia Kitchen

210 m

Ernest-Thun-Strasse 13

Immlauer Skybar Salzburg

110 m

Rainerstrasse 6

Sky Restaurant Bar

120 m

Josef-Brandstaetter-Strasse 1

Cup n Cino

190 m

Max-Ott-Platz 1 5020 Salzburg

The Heart of Joy Cafe

240 m

Franz-Josef-Strasse 3 Nähe WIFI und Kongresshaus

Cafe Wernbacher

250 m

Franz-Josef-Strasse 5

Strobl-Stueberl

240 m

Rainerstrasse 11

Reviews and Ratings

Feedback from previous guests about their experience.

84%

liked the hotel and would stay again

Luxurious

Beautiful views

Service issues

Limited dining options

8.4/10

Great

Rooms

8.8

Location

8.8

Service

8.6

Dining

7.6

4.5/5 based on 1439 reviews

#16 of 135 hotels in Salzburg based on Tripadvisor

Tony

United States, May 2024

8.6/10

The hotel's rooms were spacious, immaculately clean, and tastefully decorated, despite not being at the top of the hotel. The early arrival was accommodated well, and the room had all necessary amenities, making it a comfortable stay.

Rooms

9.0

The rooms were spacious with all necessary amenities, immaculately clean, and tastefully decorated.

Service

9.0

The service provided was exceptional, with friendly and professional staff, meeting the expected standards for a high-caliber hotel.

Location

8.0

The hotel's location was awesome, very convenient to the old part of town and close to key attractions like Mirabel Park and Schloss Mirabell.

Dining

8.0

The dining experience was excellent, offering a variety to satisfy every taste, though it could improve by including more vegan options and considering pricing for various budgets.

Facilities

9.0

The hotel's facilities were well-equipped to meet guests' needs effectively.

Herbert

United States, January 2024

8.4/10

The hotel boasts stunning views of the fort and mountains along with the most amazing bathroom I've ever seen. The rooms are great with three wardrobes and plenty of drawers, although the views may differ from what is shown on booking.

Rooms

9.0

The rooms were fantastic with three wardrobes and lots of drawers, and the bathroom was over the top in every way with stunning views.

Service

9.0

The service was very welcoming and friendly, a great plus point to go along with the excellent location and spacious suite.

Location

9.0

The hotel overlooks the famous Mirabell Palace and Gardens, offering convenient access to the old town and proximity to various attractions like the Mirabelle Palace and gardens.

Dining

7.0

The dining experience was a mix, with some disappointment over the hot items not being sufficiently hot, although the overall offerings were nice.

Facilities

8.0

The hotel offers a range of facilities including room service, car hire, dry cleaning, and laundry, enhancing the overall experience.

Martin

United Kingdom, January 2024

7.8/10

The hotel is an absolute gem, offering stunning views of the fort and mountains from the luxurious Strauss suite. The bathroom is a standout feature, truly over the top in the best way. However, there were some service hiccups like the refusal to assist with small requests. Overall, a lavish experience with minor service issues.

Rooms

9.0

The Strauss suite is a showstopper with breathtaking views and an extravagant bathroom.

Service

7.0

Service was a bit hit or miss, with some staff being helpful but others hesitant to assist with simple requests.

Location

8.0

Conveniently situated near the old town and the beautiful Mirabell Gardens, the location is ideal for both leisure and business travelers.

Dining

7.0

While the dining options were limited, the breakfast offerings were a perfect start to each day.

Facilities

8.0

The hotel offers an array of useful facilities catering to various needs, making the stay comfortable and convenient.

Luxurious

Service issues

Mark

United Kingdom, December 2023

8.8/10

My stay at the hotel was overall fantastic. The rooms were spacious and nicely appointed, though the absence of a bath was a drawback. The service was exceptional, especially thanks to Hermann, the Guest Relation Manager. The location was perfect, close to many attractions and with convenient amenities like a parking garage. The dining experience was excellent, catering to various tastes. The facilities were top-notch, making my stay very enjoyable.

Rooms

8.0

I found the rooms very spacious with a sizable bathroom that had a stand-in shower and adjacent toilet with a glass door for privacy. They were nicely appointed and overall spacious.

Service

9.0

The staff went above and beyond to assist us in various ways, making our stay extremely pleasant.

Location

9.0

The hotel's location was amazing, with friendly staff and exceptional hospitality. It was conveniently situated near key attractions and had easy access to parking.

Dining

9.0

The dining experience was fantastic, with a diverse menu that satisfied all tastes.

Facilities

9.0

The facilities at the hotel were top-notch, enhancing the overall experience of my stay.

Friendly staff

No bath

George

United Kingdom, July 2023

8.6/10

The hotel's rooms were comfortable and clean, especially the recently refurbished area which fulfilled all our needs; however, some noise could be heard during the day. The staff provided friendly and helpful service throughout our visit, from housekeeping to the front desk, making sure every need was met with a pleasant attitude. The location was perfect, within walking distance to the beautiful Mirabell Gardens and convenient for exploring the town easily. The dining experience satisfied our needs but could offer more variety. Overall, a great choice for a stay with some minor drawbacks to consider.

Rooms

9.0

My room on the third floor was fabulous and elegant, with modern amenities that added luxury to my stay.

Service

9.0

The staff, from housekeeping to the front desk, were trained to cater to all needs with a lovely smile and fabulous service.

Location

10.0

The hotel's location was excellent, allowing for easy walks to the Mirabell Gardens and around the Old Town area.

Dining

7.0

The dining options were good but lacked some variety; however, they were more than enough to satisfy our hunger.